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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and which gambling authorities oversee it?

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World Cup Hub operates under a licence from the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission (UKGC) licence. Both regulators require regular audits of random number generators, fair odds, and anti‑money‑laundering controls. The current licence numbers are displayed in the site footer.

02

What are the wagering requirements for the World Cup Hub welcome bonus?

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The welcome offer is a 100% matched deposit up to $200 with a 35× playthrough requirement on the bonus amount. The wagering must be completed within 30 days of activation, and only bets placed on World Cup markets at odds of 1.50 or higher count toward the requirement. Withdrawals are blocked until the condition is cleared.

03

What documents does World Cup Hub need to verify my account?

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During registration you’ll need to provide a government‑issued photo ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement dated within three months). The verification team usually completes the check within 24 hours, but peak periods may extend it to 48 hours. Once verified you can deposit, bet, and withdraw without further delays.

04

How long does it take to withdraw funds from World Cup Hub?

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E‑wallet withdrawals (Skrill, Neteller) are processed within 24 hours, while Visa/Mastercard and bank transfers take 3–5 business days. Crypto withdrawals (BTC, ETH, USDT) are usually completed within a few hours, depending on blockchain confirmation. All withdrawal requests are subject to internal security checks before release.

05

Does World Cup Hub offer live in‑play betting on World Cup matches?

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Yes – World Cup Hub provides a full live‑betting console for all group‑stage, knockout and final matches. Odds update in real time and you can place bets on next‑goal, correct‑score, and other markets while the game is in progress. Live betting closes a few seconds after the event occurs, so odds may change rapidly. Ensure your account is verified to access the live markets.

06

What tools can I use to manage my gambling on World Cup Hub?

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World Cup Hub provides deposit limits, loss limits, session‑time reminders, and the option to self‑exclude for a set period or permanently. You can set these in the ‘Responsible Gaming’ section of your account settings, and changes take effect immediately. If you need further help, the site also links to Gamblers Anonymous and BeGambleAware. All responsible‑gambling features are free to use.